How to Contact Brother Printer Support

How to Contact Brother Printer Support – [Latest Update 2025]

Contact Brother Printer Support in the USA by dialing +1-(877)-276-8437. You can chat with Brother USA’s support team or DM them on social media. If you don’t want to do any of these, you can read the FAQs given on Brother USA’s support page to eliminate your problem

Users often feel baffled about how to contact Brother printer support due to scattered information about the company. So, it’s time to put the essential contact details of Brother printer customer support in one place and give it to the world.

Reasons That Lead to Such Searches:

  • Users face various problems with their Brother printers. These problems include insufficient ink or toner, spam files on spoolers, and frequent printer paper jams.
  • Users want to set up new printers, and that’s why they seek experts’ support.
  • Brother Printer users need to exchange an old Brother printer with a new one. That’s why these users want to contact Brother customer support.

4 Methods to Contact Brother Printer Support

Connecting with Brother Printer customer support has never been easier. In this era of lightning-fast communication, you can get hold of things much faster. For example, you can chat with their executives if you cannot reach Brother’s contact number.

Or if the executives aren’t replying to your email, you can DM them on socials. That’s why users needn’t worry and keep seeking help during an emergency.

1. How to contact Brother Printer Support by phone

Brother Printer’s support number is +1-(877)-276-8437. You can call this number Monday to Friday, 9 in the morning to 9 in the eve. If you call them on Monday and Tuesday, you need to wait up to 30 minutes to get hold of a techie.

If you call them on Wednesday, Thursday, and Friday, you must hold for 10 minutes before getting connected. However, you can solve multiple problems on just one call.

The problems for which you can call the support team are:

  • Network error
  • To download software for the printer
  • Track their order
  • Get hold of a printer dealer
  • Find the best printer repair shop in town
  • To learn about exchange offers
  • Register one of the products

2. Brother printer support chat

Chatting is always a better option if you’re uncomfortable calling Brother printer support. Moreover, the chat process doesn’t have a long wait time. Hence, you will receive quick assistance from their chat support team.

Here’s the process of finding Brother chat support to resolve your problems:

  1. Launch your preferred browser, type brother-usa.com/contact-us, and hit the search button.
  2. You will land on Brother’s support page, where you will find the “Ask Brother” chat head.
  3. Click on it, and Brother’s chatbot will welcome you. All you have to do is keep pressing options till you’re connected with Brother Printer’s customer assistant. Now, you can communicate with them and solve your problem.

However, please note that Brother printer regularly updates FAQs, tutorial videos, and other tips that you can access for free. So, you can also use these self-help methods to solve your printer problems.

3. Brother printer support chat

Brother’s customer support center doesn’t provide a particular email ID. However, if you want to contact the company, this is how you email them quickly:

  • Launch a fast browser like Google Chrome or Safari.
  • Next, type in and visit the https://contactcreativecenter.brother-usa.com/
  • Here, you’ll see two boxes in which you must enter your email ID and the message you must send to the Brother customer support team.

Apart from emailing them, you can also write the Brother Industries letters. Their address is:

Brother Industries (USA) Inc.

Is 7819 North Brother Blvd.,

Bartlett, Tennessee, 38133.

4. Brother Printer Support Social Media

Now, DMing is your ultimate option if you’re more of a Genz and don’t like to call, text, or email.

Here are the social IDs where you can find Brother Industries’ support agents to help you solve your problems:

If you think you can solve your problem by watching tutorial videos on how to fix your printer, here’s the YouTube ID of Brother Office: @brotheroffice

Frequently Asked Questions

1. How do I fix my Brother printer problem?

Fix your Brother printer by taking the following steps:

  • Check your printer’s network connection
  • Find out if there are malicious files in the printer spooler
  • Check whether the printer and computer are connected.
  • Find out if your printer driver is up to date.
  • Restart your computer and printer.

2. How do I reset my Brother printer?

Reset your Brother Printer like this:

  • Turn off your printer’s power switch
  • Post that, go to the Main Menu of the printer
  • Navigate through the menu and find the “Factory Reset” button to initiate it
  • After the factory reset, set up the printer and test it to see if it’s working correctly.

3. How do I get my Brother printer back online?

Generally, if your Brother printer shows offline, it’s either switched off or not the primary printer of your computer. So, in such cases, first check the printer’s power status and then check the primary printer of your computer. If both are all right, check if there’s no ink in your printer or if the spooler parts are all right.

4. Can a Brother printer be repaired?

Yes, a Brother printer can easily be repaired by the right technicians. So, if you call +1-(877)-276-8437, you’ll receive the best services from Brother’s official technicians.

5. Is it worth it to repair a printer?

If your printer is new and doesn’t need money to repair, please go for it. However, if your printer is old and parts require more money to repair than buying a new one. Please opt for the latter option and buy a printer.

Parting Thoughts

There’s no need to wonder how to contact Brother printer support anymore. You know how to solve your problems and start your printing job. And remember, the Brother support team is always ready to help you.